RedtalkersCI Redtalkers

Cookie Policy

This Cookie Policy explains how CI Redtalkers (“Redtalkers”, “we”, “us”, or “our”) uses cookies, local storage, and similar tracking technologies when you visit our website at redtalkers.org and use our services (collectively, the “Service”). This policy is part of our Privacy Policy and Terms of Service, which are incorporated by reference.

1. What Are Cookies and Tracking Technologies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners. In addition to cookies, we also use local storage and session storage — web browser features that allow data to be stored on your device in a similar way to cookies but with larger capacity and different persistence rules.

Throughout this policy, we use the term “cookies” to refer to all of these technologies, unless otherwise specified.

2. Types of Technologies We Use

We categorize the tracking technologies we use into four types:

  • Strictly Necessary: Required for the Service to function. Without these, you cannot log in, navigate, or access core features.
  • Preference: Remember your settings and choices (theme, language, accent color) to provide a personalized experience.
  • Analytics and Performance: Help us understand how visitors interact with our marketing pages so we can improve content and user experience.
  • Security: Protect against fraud, rate limiting, and cross-site request forgery (CSRF) attacks.

We do not use advertising cookies, retargeting pixels, or tracking cookies that follow you across other websites.

3. Cookies and Storage We Use

The following table lists all cookies and local storage items set by the Service:

NameTypePurposeDurationCategory
rt_tokenLocal StorageStores the JWT authentication token for your sessionUntil logout or removalStrictly Necessary
rt_organization_idLocal StorageRemembers your selected organization contextUntil logout or removalStrictly Necessary
rt_workspace_idLocal StorageRemembers your selected workspace within the organizationUntil logout or removalStrictly Necessary
themeLocal StorageStores your theme preference (light, dark, or system)PersistentPreference
accentColorLocal StorageStores your selected accent color for the UIPersistentPreference
profileBackgroundUrlLocal StorageStores your custom profile background image URLPersistentPreference
next-intl-localeCookie / Local StorageRemembers your selected language preferencePersistent (up to 1 year)Preference

4. Strictly Necessary Technologies

These technologies are essential for the Service to function. Without them, you would not be able to log in, maintain your session, or access any authenticated features. They do not require consent under most privacy laws, including the GDPR and ePrivacy Directive, because they are necessary for the service you have requested.

  • rt_token: Stores your JWT authentication token. This is sent with every API request to verify your identity. Without it, you cannot access the Service.
  • rt_organization_id: Identifies which organization you belong to, enabling multi-tenant data isolation. Required for all organization-scoped API calls.
  • rt_workspace_id: Identifies your active workspace within the organization, enabling workspace-scoped features like CRM data, influencer profiles, and social media tools.

These items are stored in your browser’s local storage and are automatically removed when you log out. You can also manually clear them at any time (see Section 9 below), but doing so will immediately end your session and require you to log in again.

5. Preference Technologies

These technologies remember your personal preferences and settings, enhancing your experience by avoiding the need to reconfigure the Service each time you visit. They are not essential for the core functionality but significantly improve usability.

  • theme: Stores your choice of light, dark, or system theme. Applied before the page renders to prevent a flash of incorrect styling.
  • accentColor: Stores your selected accent color (e.g., emerald, red, blue) for UI elements throughout the application.
  • profileBackgroundUrl: Stores a custom background image URL for your profile page.
  • next-intl-locale: Remembers your selected language (English, Hindi, German, and others) so the Service loads in your preferred language on subsequent visits.

Preference items are stored persistently and remain on your device until you clear them or change your settings within the Service.

6. Analytics and Performance

We may use analytics technologies on our marketing pages (such as the homepage, pricing page, feature pages, and blog) to understand how visitors discover and interact with our content. This helps us:

  • Measure which marketing pages are most visited and how long visitors stay.
  • Identify which features and content are most interesting to our audience.
  • Detect and fix performance issues or broken pages.
  • Optimize page load times and user experience.

Analytics data is aggregated and anonymized where possible. We do not use analytics to track individual users across other websites or for targeted advertising. If we implement specific analytics tools in the future, we will update this policy with the details and provide appropriate consent mechanisms where required by law.

7. Security Technologies

We use certain technologies to protect the Service and our users from security threats:

  • Rate Limiting Tokens: Temporary tokens used to enforce rate limits and prevent abuse, brute-force attacks, and denial-of-service attempts.
  • CSRF Protection: Anti-forgery tokens that prevent cross-site request forgery attacks on form submissions and API requests.
  • Session Validation: Server-side session data that validates the authenticity of each request using your JWT token.

These security technologies are strictly necessary and cannot be disabled without compromising the safety of your account and the Service.

8. Third-Party Cookies

While we do not set third-party advertising cookies, some third-party services we integrate with may set their own cookies when you interact with their features:

Third PartyWhen It AppliesPurpose
StripeWhen you access the checkout or billing portalFraud prevention and payment security
Social Media PlatformsWhen you connect social accounts (Instagram, TikTok, YouTube, etc.)OAuth authentication and session management by the platform
Email ProvidersWhen you connect email integrations (Gmail, Outlook)OAuth authentication by the email provider

These third parties set and manage their own cookies in accordance with their respective privacy policies. We do not control these cookies and recommend reviewing the privacy policies of the respective platforms for more information.

9. How to Manage and Delete Cookies

9.1 Within the Service

You can manage some preferences directly within the Service:

  • Theme: Use the theme toggle (sun/moon icon) in the navigation bar to switch between light and dark mode.
  • Accent Color: Change your accent color in Settings → Profile.
  • Language: Use the language switcher in the navigation bar.
  • Log Out: Logging out removes your authentication token and organization/workspace context from local storage.

9.2 Through Your Browser

You can control and delete cookies through your browser settings. Most browsers allow you to:

  • View all cookies stored on your device.
  • Delete individual or all cookies.
  • Block cookies from specific websites.
  • Block all third-party cookies.
  • Clear all browsing data (cookies, cache, local storage) when you close the browser.

Links to cookie management settings for popular browsers:

9.3 Clearing Local Storage

Since we use local storage for authentication and preferences, clearing your browser data will remove these items. You can clear local storage by:

  • Using your browser’s “Clear browsing data” feature and selecting “Cookies and site data” or “Cached images and files.”
  • Opening browser developer tools (F12) → Application tab → Local Storage → right-click and select “Clear.”

Note: Clearing local storage will log you out of the Service and reset your theme, language, and accent color preferences to their defaults.

10.1 GDPR (EEA, UK, Switzerland)

Under the GDPR and the ePrivacy Directive, strictly necessary cookies do not require consent. For preference and analytics cookies, we rely on your consent. You can withdraw consent at any time by:

  • Clearing the relevant items from your browser’s local storage.
  • Disabling cookies in your browser settings.
  • Using the browser’s “Do Not Track” feature (where supported).

10.2 CCPA/CPRA (California)

Under California law, cookies and similar technologies may constitute “personal information” or “identifiers.” California residents have the right to opt-out of the sale or sharing of personal information. We do not sell or share cookie data with third parties for advertising purposes. To exercise your rights, contact us at [email protected].

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will:

  • Update the “Last updated” date at the top of this page.
  • Notify you of significant changes by email or through the Service.
  • Provide a summary of key changes on this page.

Your continued use of the Service after any changes constitutes acceptance of the updated Cookie Policy.

12. Contact Us

If you have any questions about this Cookie Policy or our use of cookies and tracking technologies, please contact us:

For more information about how we handle your personal data, please also review our Privacy Policy and Terms of Service.